Judd Wheeler
Predict the future by creating it.
With over 25 years of experience in product management and marketing, and as a former developer, I bring a balanced blend of technical acumen, marketing expertise, and user empathy to help companies solve their toughest growth and customer journey challenges. My focus is on making an impact in underserved markets, particularly in MarTech, Payments, and SMB sectors, where I’ve led 0-1 product launches and 1-2 product improvements that drive revenue, reduce costs, and increase reach.
My approach is rooted in collaboration and enjoyment—I believe that great ideas come from teams who feel valued, inspired, and free to innovate. By fostering strong relationships, I empower teams and clients alike to deliver standout solutions that enhance both user experience and bottom-line results.
If you’re seeking a partner to help your team solve complex product challenges, scale growth, and build something truly impactful, let’s connect.
Projects
Some products I've worked on
Creating the first Rich Communication Services (RCS) platform that enhances business messaging to customers.
Payments Application
Integrating with Stripe's payment processing platform to deliver quick and easy payments between businesses and their customers.
Integrating CRMs, field service management software, and calendar providers.
Taking the digital coupons product from 1-2 providing a better work life for the solution engineers.
Bespoke project to drive revenue and increase CSAT.
”Judd is deeply dedicated to delivering high-quality solutions and brings a strong technical background that enhances his ability to navigate complex challenges. His extensive technical expertise allowed him to communicate effectively with both engineers and stakeholders, ensuring that projects were on track and aligned with the team's goals.”
- Garr Anderson, Principal Software Engineer
”His deep knowledge of the products and ability to clearly communicate the intricate details were invaluable to our collaborations, especially in the product launches we worked on together.”
- Molly Reynolds, Product Marketing Manager
”He is amazing at keeping the team together and collaborating with both development and QA. His leadership on both products was second to none and he always was the calming and settling voice on the team when everything would go chaotic. He is well organized, has amazing product knowledge and is a great communicator.”
- Robert Lukenbill, Senior Software Development Engineer in Test
”I had the pleasure of working with Judd for several years. He was one of the most creative, results-oriented, can- do Product people I’ve ever had the good luck to work with.”
- Dan Bedell, President of Enterprise
”Judd has an innate talent for understanding customer needs and translating them into clear, actionable requirements. His expertise in prioritizing features based on user feedback and market trends has consistently led to the successful delivery of high-impact products. Judd brings both passion and expertise.”
- Veronica Smith, Senior Technical Program/Project Manager
”His flexibility has allowed him to take on product leadership roles for a number of different products over time - including SMS, mobile wallets, interactive web, and a complex new product creation for RCS Orchestration and Content Management. Judd's willingness and capability to engage on new and different products tied to consumer engagement and conversational commerce has been a key driver in the successes that 3C had in created the industry's first RCS Engagement Platform with successful deployments of client chatbots in this nascent market. Judd's interest in helping brands successfully use the products that he manages had resulted in strong collaboration with various account teams as they brainstorm potential opportunities for creating unique conversational experiences utilizing this medium.”
- Brian Heikes, Sr. Director of Product Management, Customer Experience Solutions
”I had the pleasure of working alongside Judd at Scorpion, where he was part of the payment services team, which our mobile app relied on. Judd was incredibly reliable and always delivered top-notch technical solutions that ensured smooth integration on our side. His attention to detail and ability to troubleshoot complex issues made our collaboration seamless.”
- Dmytro Murzenkov, React Native Lead
Other Projects
You didn’t come this far to stop
Oklahoma State University 3-day Startup
Mentor
Pivot Engagement Loyalty App
Lead Product Manager
CITGO Training
Director of Interactive Media / Developer
Books and Articles
Three Must Have Mobile Tools
The Insider · Mar 13, 2017
What’s Next for Mobile Marketing in 2017?
Loyalty 360 · Feb 7, 2017
Chatbots: What They Are & Why the Travel Industry Needs Them
The Insider · Oct 31, 2016
The Internet of Things—Improving Your Customers’ Journey
The Insider · Apr 18, 2016
The Internet of Things—And What it Means to ABA Members
The Insider · Apr 4, 2016
IoT and Mobile: Improving Customer Experience
The Insider · Apr 1, 2016
Brave New Group Travel: Are you ready for group tours in 2026? The future is almost here today
Destinations Magazine · Jan 1, 2016
How Mobile Drives Value Along Customers' Journeys
The Insider · Oct 1, 2015
160 Characters or Less
September 15, 2014 - sold on Amazon
Work experience
Sr Product Manager
Scorpion / Dec 2020 - Present
In this role, I orchestrated the creation and optimization of the Payments app, resulting in a 6x increase in active monthly clients and an 8x revenue surge within 9 months. I established a cross-team collaborative environment that fostered seamless integration of Payments throughout the platform and client websites, substantially impacting retention and satisfaction rates..
Sr Product Manager
3Cinteractive | An IMImobile company / Aug 2015 - Dec 2020
Owned a portfolio of products and service, including the creation of the messaging orchestration platform - a multi-lingual, state machine workflow tool for RCS (next-gen ubiquitous messaging), SMS and API integrations Led the product development responsible for international carrier software license deals. Developed and presented 4-day international platform training
Sr Product Manager / Director of Sales & Marketing
Xoikos / Jan 2012 - Jul 2015
Xoikos, makers of the InfoKING POS, brings you an innovative platform to build your sales and profits. Our integrated solutions go beyond the back office and in-store operations to enhance your customer experience and bring more customers to your business.
Our years of experience have allowed us to design these systems built to increase the average check, save costs and grow the number of transactions increased clients' sales as much as 31 percent within the first year.
Lead Product Manager
Pivot Engagement / Jan 2014 - Dec 2014
I designed a revolutionary mobile loyalty program that significantly increased customer retention, frequency, and average basket size.